The only thing I found was that sellers renovate once they have sold. No problem there, but as mentioned, the buyer does not pay or does not respond to messages. A free trial period can be granted by Shpock on a voluntary basis and revoked at any time. There is no legal obligation to grant the trial period. The contractual relationship between Shpock and the Shpock customer is concluded by sending the purchase order to Shpock and paying for the selected package. The duration of the contract is confirmed in the order confirmation. A client sent me an offer and we accepted both, so we were bound by a legal commitment. She has been confusing me since May 22, 2016 and sent me a message today saying she didn`t want this article. I`m really not happy as I can`t do anything about it, even thinking she had a legal link to buy the item. Please do something about it, because customers who then legally bind, then waste nearly 2 weeks and then do not want the item at the end, are really not helping. Thanks to you, Ayesha Hussain Shpock customers are responsible for complying with all legal obligations related to distance sales contracts with consumers. Contracts and execution are exclusively between Shpock customers and Shpock users. The general terms and conditions of the Shpock customer, which form the basis of offers and sales contracts, must contain information on the right of withdrawal of consumers, a reference to the European ADR platform and, if necessary, other legal information. is part of the MoneySuperMarket group, but it is completely independent from an editorial point of way. Their position of putting consumers first is protected and enshrined in the legally binding SSM drafting code. The minimum duration of the contract is indicated on the website and in the order confirmation (currently 3 months, 6 months or 12 months). After the minimum duration chosen, the package is automatically renewed for additional monthly periods if it is not terminated by email at with 30 days` notice before the expiry of the contract term. If the package is not terminated and is therefore extended for additional monthly periods, the cost of the monthly plan may increase. While removing barriers is ideal for ease of use, it also removes certain levels of security when buying and purchasing. Items are often sold for so little that even if a deal is legally binding, it would often cost the user more time and perhaps money to sort that value of the item.